Textbook Returns: January 9-13, 2012

• The original purchase receipt is required to return or exchange textbooks.
• Textbook returns for full refunds will be accepted the first week of classes for the Fall and Spring terms.
• Books purchased for a SUMMER term will be accepted for full refund only during the first week of classes for that session.
• Students who withdraw completely may return textbooks for a full refund through the end of the fourth week of FALL and SPRING semesters if they provide a signed withdrawal form with receipt.
• New textbooks must be in PERFECT condition for a full refund. New textbooks returned with any marking or underlining will be refunded at the used book price. The Bookstore staff is the sole judge in determining whether a returned book is in new or used condition. Some textbooks sold with single-user online access codes may not be returnable.  Textbook bundles must contain ALL components in “new” condition when returned for a refund.
• Shepherd University Bookstore can NOT issue cash refunds. A check from the State of West Virginia will be issued for all returns when the original purchase was made with cash or check. Please allow 2-3 weeks for your check.
• Deposits on Special Orders are non-refundable.